When booking a flight with LOT Polish Airlines to Vienna, here are some important details you should consider:
- Booking Options
Online Booking: You can book your flight directly on LOT Polish Airlines official website or mobile app. The website offers various fare options, and you can choose seats, add baggage, and select meals during the booking process.
Travel Agencies: Tickets can also be booked through authorized travel agencies, either online or in person.
- Fare Types
Economy Class: Offers a basic fare with the option to add services such as extra baggage or seat selection.
Premium Economy Class: Provides more legroom and additional amenities compared to Economy Class.
Business Class: Includes lounge access, priority boarding, enhanced meals, and more spacious seating.
Saver, Standard, and Flex Fares: LOT offers different fare levels within each class, ranging from non-refundable Saver fares to more flexible, refundable options.
- Baggage Allowance
Economy Class: Typically includes one piece of hand luggage (8 kg) and may not include checked baggage unless purchased separately.
Premium Economy: Usually includes one piece of hand luggage and one checked bag (23 kg).
Business Class: Includes two pieces of hand luggage and two checked bags (32 kg each).
Excess baggage can be purchased online or at the airport.
- Seat Selection
LOT Polish Airlines allows passengers to select seats during the booking process for a fee, depending on the fare type. Certain fare classes or frequent flyer statuses may include free seat selection.
- In-Flight Services
Meals: Economy passengers on long-haul flights receive complimentary meals, while on short-haul flights like Warsaw to Vienna, food and beverages can be purchased on board or pre-ordered.
Entertainment: Business and Premium Economy passengers enjoy personal in-flight entertainment, while short-haul flights may offer a limited selection.
- Loyalty Program
Miles & More: LOT is part of the Star Alliance and participates in the Miles & More frequent flyer program. You can earn and redeem miles on flights, which can also be used for upgrades or partner airline flights.
- Airport Information
Departure: Flights to Vienna typically depart from Warsaw Chopin Airport (WAW).
Arrival: You will arrive at Vienna International Airport (VIE), which is well-connected to the city center by public transport.
- Flight Changes & Cancellations
LOT offers different levels of flexibility depending on your fare type. Some fares may allow changes with a fee, while others are non-changeable and non-refundable.
- Customer Support
LOT Polish Airlines provides customer support via phone, email, and social media channels. Their website also has a FAQ section for common queries.
Being aware of these factors can help you make an informed decision and ensure a smooth travel experience when flying with LOT Polish Airlines to Vienna.
